Ona Aucanada Club

About this hotel

Luxurious Amenities for a Relaxing Stay Immerse yourself in luxury at Ona Aucanada Club with 3 outdoor swimming pools, a sauna, and a fitness center. Indulge in delicious meals at Mediterráneo, unwind at the bar/lounge, and enjoy buffet breakfasts daily. Convenient Facilities and Services Benefit from wireless internet access, tour/ticket assistance, multilingual staff, and laundry facilities. Relax knowing there's a safe deposit box at the front desk, and take advantage of the roundtrip airport shuttle and self-parking options available. Comfortable Accommodations with Prime Location Stay in one of the 72 air-conditioned rooms with kitchens, private balconies, and flat-screen TVs. Explore nearby attractions like Cala Poncet and Alcúdia Beach. Make the most of your visit to Alcúdia at Ona Aucanada Club. Book your stay today and experience the ultimate in relaxation and convenience at Ona Aucanada Club.

What it has

• Fitness facilities
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Smoke-free property
• Tours/ticket assistance
• Snack bar/deli
• Self parking (surcharge)
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Banquet hall
• Fitness facilities
• Terrace
• Garden
• Sauna
• Wheelchair accessible

The rooms

What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.

• Apartment, 2 Bedrooms (2 adults + 3 children)

  70 m²sleeps 5Double bed · Twin bed · Sofa bed

  1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed 753-sq-foot room with a balcony Layout - 2 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Villa, 3 Bedrooms, Terrace (6 adults + 1 child)

  120 m²sleeps 7Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Villa, 3 Bedrooms, Terrace (5 adults + 3 children)

  120 m²sleeps 8Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Apartment, 2 Bedrooms (4 adults + 1 child)

  70 m²sleeps 5Double bed · Twin bed · Sofa bed

  1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed 753-sq-foot room with a balcony Layout - 2 bedrooms, living room, and dining area Internet - WiFi…

• Villa, 3 Bedrooms, Terrace (6 adults + 2 children)

  120 m²sleeps 8Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Villa, 3 Bedrooms, Terrace (2 adults)

  120 m²sleeps 2Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Villa, 3 Bedrooms, Terrace (7 adults)

  120 m²sleeps 7Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Villa, 3 Bedrooms, Terrace (1 adults + 5 children)

  120 m²sleeps 6Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Apartment, 2 Bedrooms (5 adults + 1 child)

  70 m²sleeps 6Double bed · Twin bed · Sofa bed

  1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed 753-sq-foot room with a balcony Layout - 2 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

• Villa, 3 Bedrooms, Terrace (4 adults + 1 child)

  120 m²sleeps 5Double bed · Twin bed · Sofa bed

  1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed 1292-sq-foot room with a balcony Layout - 3 bedrooms, living room, and dining area Internet - WiFi Entertainment - 30-inch flat-screen TV with…

…and 41 more room types.

Arrival

Check-in from 04:00 PM · check-out by 09:00 AM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

• Cleanliness6.6

  Significant issues with dirty towels and sewage smell throughout the property.

• Service9.1

  Staff were friendly, but management was unhelpful regarding complaints.

• Location9.6

  Good location but concerns about parking affecting neighbors.

• Room Quality8.1

  Non-functional A/C in multiple rooms and general room upkeep issues.

• Amenities9.1

  Basic amenities available, but additional charges and issues with cleanliness.

• Value for Money7.6

  Feeling of being misled with hidden fees and lack of compensation.

• Food and Beverage10.0

  Positive notes on breakfast quality and options.

• Overall Experience8.6

  Overall disappointment due to various complaints despite some positives.

What guests said

A sample of 10 recent reviews, unedited — good and bad. The 8.6 above is the hotel’s full score from all 111, not the average of these few.

• 2.0Amit2025-09-25

  + Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.

• 8.0Iulia-Octavia2025-09-09

  + A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors. But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.

• 8.0Saskia2025-09-06

  + Schöne Aussicht

• 10.0lilia2025-08-12

  + Great

• 8.0Maria2025-07-15

  + Zeer mooie omgeving zeer vriendelijk personeel. Goed ontbijt. Verouderde keuken en kleine defecten (lampen, tuinstoelen). Airco was prima, fijne zwembaden. Parking was helaas bijbetalen.

• 10.0Kristina viktoria2025-07-03

  + Lugnt och familjärt lägenhetshotell med fint poolområde och fin utsikt över Alcudiabukten. Fin utsikt mot havet från vår balkong. God och varierad frukost och även god kvällsbuffe och vi fick god hjälp att lösa alternativ till två av oss med Celiaki.

Before you book

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. A deposit may be required at the property.