Casa Castillo

About this hotel

Prime Location in Reforma District Located just a stone's throw away from iconic landmarks such as the National Museum of Anthropology and The Angel of Independence, Casa Castillo offers a prime location for exploring Mexico City. Modern Amenities for Comfort With a terrace to unwind, a 24-hour front desk for convenience, and free WiFi throughout the property, Casa Castillo ensures a comfortable stay for all guests. The rooms are equipped with essential amenities including a fridge, microwave, and coffee machine, providing a home away from home experience. Nearby Cultural Attractions Immerse yourself in the rich culture of Mexico City by visiting attractions like the Museo de Memoria y Tolerancia and Museo de Arte Popular located just a short distance away from Casa Castillo. Experience the best of Mexico City at Casa Castillo. Book your stay now for an unforgettable experience!

What it has

• WiFi available
• Free WiFi
• Non-smoking rooms
• Fitness center
• 24-hour front desk
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Toilet with grab rails
• Baby safety gates
• Pet bowls
• Strollers
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property

…and 3 more.

Arrival

Check-in from 03:00 PM · check-out by 11:00 AM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

• Cleanliness10.0

  There were issues such as a water leak mentioned in a review.

• Service10.0

  Friendly staff were reported, but issues with check-in were also noted.

• Location10.0

  The location was praised in multiple reviews as excellent and convenient.

• Room Quality10.0

  Rooms were described as comfortable, but there were complaints about noise and humidity.

• Amenities10.0

  Housekeeping is only available at an extra charge; no standard room service provided.

• Value for Money10.0

  Value for money was explicitly noted as very good.

• Food and Beverage10.0

  No breakfast option was available; significant complaint from a review.

• Overall Experience10.0

  Overall satisfaction was high despite some issues highlighted in the reviews.

What guests said

A sample of 5 recent reviews, unedited — good and bad. The 10.0 above is the hotel’s full score from all 1,007, not the average of these few.

• 10.0Jose Luis · mx2026-08-24

  + Super cómodo, limpio y bien decorado

• 8.0mauricio · co2026-08-12

  Ubicación conveniente

  + Me gustó mucho, está ubicado en un buen lugar. Es de fácil acceso y adicional está muy cerca de los sitios emblemáticos de la ciudad.

  − No me gustó que el servicio de limpieza no se hizo un día y el otro día no pareció ser muy detallado.

• 10.0Luis · us2026-08-12

  Great service, very nice hotel to stay at.

• 9.0Lopez Urueta · mx2026-08-10

  PERSONAL MUY AMABLE ESO ME INVITA A REGRESAR

  + La ubicacion

  − La salida muy temprano Y LA ESCALERITA NO APTA PARA MALERAS GRANDES TAL VEZ SE RESUELVA CON ALGUN TIPO DE POLEA

• 9.0Monica · us2026-08-10

  Wonderful

  + Beautiful & clean property. Staff very amazing

  − Nothing

Before you book

A deposit may be required at the property.