Goodrich Suites, Jakarta

About this hotel

Luxurious 5-Star Stay in Jakarta Exquisite Dining and Wellness Facilities Indulge in a culinary journey at the hotel's restaurant, unwind at the fitness centre, or socialize at the bar. The outdoor swimming pool offers a refreshing retreat, complemented by a 24-hour front desk for your convenience. Elegant Rooms and Top-Notch Services Experience unparalleled comfort in well-appointed rooms with thoughtful amenities. Benefit from room service and a dedicated concierge service throughout your stay. Stay connected with complimentary high-speed WiFi. Convenient Location and Nearby Attractions Located just 6 km from Pacific Place, with Plaza Senayan and Pondok Indah Mall within easy reach. Explore the city effortlessly, with Halim Perdanakusuma Airport a short distance away. Experience luxury and convenience at Goodrich Suites, Jakarta.

What it has

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Free Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Family rooms
• BBQ facilities
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Bar
• Fax/photocopying
• Ironing service

…and 46 more.

Arrival

Check-in from 02:00 PM · check-out by 12:00 PM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

• Cleanliness8.3

  Numerous complaints regarding unclean carpets, furniture stains, and unsanitary water.

• Service10.0

  Staff were noted as helpful but there were complaints about inadequate responsiveness to noise issues.

• Location8.8

  Criticism for the horrendous traffic and noise from the nightclub above.

• Room Quality9.8

  Mixed reviews; some stated the room was good despite issues like the ceiling flooding and aged furniture.

• Amenities8.8

  Inadequate room amenities noted; not enough towels and poor quality of supplied essentials.

• Value for Money9.3

  Perceived as lacking value given the issues experienced compared to expectations of a 5-star rating.

• Food and Beverage10.0

  Breakfast had a variety but food appreciation diminished due to it cooling off quickly.

• Overall Experience10.0

  Mixed reviews with some positive experiences, particularly in hospitality and room aesthetics.

What guests said

A sample of 3 recent reviews, unedited — good and bad. The 9.4 above is the hotel’s full score from all 91, not the average of these few.

• 8.0Tourist664494036192026-07-10

  Goong

  + Very good in your service as name Tores , l'm very happy in stay hotel GoodRich🤘 And one saat tamu menunggu check-in persediaan compliment saat tamu menunggu ...

• 1.0Luke · ae2025-11-20

  Worst Hotel! Not 5 Star! AVOID!

  − AVOID! I am English expat visiting Jakarta from Dubai for first time. I am a Chartered MRICS buildings professional and regularly stay in 5 star hotels while travelling for work and tourism. I booked a Goodrich Hotel Suite for 14 night based on their good online photos and marketing, however, was quickly disappointed when I discovered; 1. Dont be fooled by their marketing online. The building and its interior is in need of serious refurbishment and maintenance; 1.1 The ceiling of my suite flooded due to a AC leak overnight and filled the floor of my room with water during my first night, we had to be moved to another Royal Suite the next morning. 1.2 Carpets and furniture everywhere have visible stains, leaves you feeling unsanitary and unclean. 1.3 Furniture, wall paper and finishes are showing signs of age and lack of proper upkeep. 1.4 Water is unsanitary and not fit for purpose in the bathroom, so forget using the free standing bath tub, the water is yellow/orange and dirty. 2. There is a nightclub above the hotel rooms on Level 8 that can be heard LOUDLY from your Level 6 Royal Suite UNTIL 1.30AM. BOOM BOOM BOOM! FORGET trying to SLEEP. 2.1 I was sick with flu, I called reception at 12.30am to complain about the noise from the nightclub and was told to call back tomorrow morning and speak to the manager. Basically "put up with it and shut up". 3. The old LG TV and remote didn't work, was clunky and slow to navigate Netflix and YouTube. 4. Very BAD location! The Car Traffic is horrendous in this particular area of South Jakarta. Avoid this location if you want to visit any tourist hot spots, restaurants or popular malls. 5. Room Amenities; 5.1 Rooms lack attention to the guests needs, I was booked for 2 persons, yet only 1 large towel, 2 small bottles of water, 1 toilet roll and 2 clothes hangers were provided. I had to make multiple calls to Housekeeping to get my room fit for purpose once I arrived. 5.

• 7.0Adam · de2025-10-05

  Nice hotel, great rooms, noisy location.

  + Nice big room with good bathroom, staff helpful. Comfortable bed. Beautiful decoration.

  − Incredibly noisy road in front of hotel. Area not really walkable. Very loud music (because of the road?) in the lobby, crackling through bad, tired speakers. Please replace the speakers! Breakfast with plenty of variety but it usually went cold very fast as the food heaters were turned down. Upstairs restaurants did not have no-smoking areas.

Before you book

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.