Hotel Nikko San Francisco
5★ · 222 Mason Street, CA 94102, San Francisco
- Fitness facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Service9.3
- Location9.3
- Cleanliness8.8
Collected by Nuitee Connect from the booking channels this hotel sells through. We do not edit or filter them.
- Card handled by NuiteeNever stored on our side
- No fee at the endOur 7 % is already in the price
- Taxes shown, not hiddenWhat the property charges is listed
- Measured, not claimedCompared with its own class here
About this hotel
Luxurious Accommodations with Stunning City Views Experience the epitome of luxury at Hotel Nikko San Francisco, ideally situated in the heart of the city. Indulge in breathtaking city views from every room, each equipped with modern amenities for your comfort. Unwind on the terrace or sip on cocktails at the stylish bar, perfect for relaxation. Exquisite Dining Options Savor a culinary journey at our on-site restaurant offering a delectable fusion of American and Japanese cuisine. With special dietary options available upon request, our diverse menu caters to every palate. Exceptional Multilingual Service Feel at ease with our multilingual staff fluent in German, English, Spanish, and French, available 24/7 at the front desk to cater to your every need. Their dedication ensures a seamless and enjoyable stay for all guests. Book now to elevate your San Francisco experience at Hotel Nikko San Francisco.
What it has
- Fitness facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
…and 24 more.
The rooms
What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.
Deluxe Double Room with Two Double Beds
34 sqmsleeps 4Double bed
Offering free WiFi, this spacious room features a 42-inch flat-screen TV and a seating area. It includes a marble bathroom with a soaking tub and an over-sized shower. Please note that the…
Imperial Club Room
35 sqmsleeps 2Extra-large double bed (Super-king size)
Imperial Club Room Located on the top three floors these rooms offer private access, guest bathrobes and slippers, flat-screen TV, an iPod docking station and a marble bathroom with a…
Junior Suite
58 sqmsleeps 4Extra-large double bed (Super-king size)
Offering free WiFi, this air-conditioned deluxe room includes a flat-screen TV, a mini-bar and a private bathroom with a marble sink counter. These rooms also include breakfast daily a wine…
Petite Queen Room
25 sqmsleeps 2Queen bed
Offering free WiFi, this room features white pillow-top bedding, walnut wood finishes and neutral accents. Room includes a flat-screen TV, an iPod docking station and a marble bathroom with…
Imperial Floor 2 Queen Beds
35 sqmsleeps 4Queen bed
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen…
Deluxe King Room
28 sqmsleeps 2Extra-large double bed (Super-king size)
Free WiFi, pillow-top bedding and plush pillows are offered in this deluxe room. Room includes a flat-screen TV, an iPod docking station and a marble bathroom with an over-sized shower.
Deluxe 1 Queen - Disability Access
33 sqmsleeps 2Queen bed
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen…
Deluxe Queen Room with Two Queen Beds
37 sqmsleeps 4Queen bed
Offering free WiFi, this air-conditioned deluxe room includes a flat-screen TV, a mini-bar and a private bathroom with a marble sink counter.
Arrival
Check-in from 03:00 PM · check-out by 11:00 AM
What guests rate it on
Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.
- Friendly staff
- Good location
- Clean facilities
- Comfortable rooms
- Pool closed during stay
- Misleading price information
- In-room wine not good
- Cleanliness8.8
The hotel is described as very clean, aligning with expectations for its tier.
- Service9.3
Staff very friendly and helpful, precise service feedback indicates a strong performance.
- Location9.3
Located close to Union Square and public transportation, making it highly desirable.
- Room Quality8.8
Rooms described as well-appointed, comfortable, and beautiful.
- Amenities8.3
Some amenities not available such as the pool, which negatively impacted the experience.
- Value for Money8.8
Rates appeared misleading due to extra charges, affecting perceived value.
- Food and Beverage8.3
In-room wine was not satisfactory, but lounge offerings were well-received.
- Overall Experience8.8
Despite some issues, overall stay was pleasant with a willingness to return.
What guests said
A sample of 5 recent reviews, unedited — good and bad. The 8.8 above is the hotel’s full score from all 5,092, not the average of these few.
- 6.0mei · cn2026-10-17
住起来倒是舒服,就是附加的收费太多。
+ 住宿房间卫生干净,地理位置不错,能有联系到中文客服,且服务态度很好,因为我们两位老年人需要热水壶,她有帮助到我们。但酒店的扣费问题实在是让人无语,有必要这么圈套圈的收费吗?又是扣押金又是抵扣的,让人一头雾水,餐厅还多扣了我们的早餐费,还是回来以后 请 Booking 的客服跟酒店联系了 N 多次才给我们退回。如果不是及时打印了信用卡对账单,我们都不知道扣了一笔钱。
− 开始房间里没有送的水,是联系了中文客服才给我们送来了水,水瓶是可以去楼道里接水的,这点儿蛮不错。
- 7.0YUWEN · tw2026-10-17
飯店位置很便利,但距離舊金山比較亂的區域也很近,要小心別走錯方向。整體住宿還不錯,回舊金山國際機場時很方便。
+ 分離式淋浴間以及非固定式蓮蓬頭,比較適合原本的生活習慣。
− 訂房的時候已經確認包含早餐,但每天早上用餐(自助式)時,都會收到帳單,二個人含稅大約是八十美元,服務生會說費用已經支付,但其實就是服務生(帶位、送上茶或是咖啡而已)要收小費,如果給15%小費,兩個人每天都要額外給12美元以上的小費,儘管早餐有西式與日式、很豐富,但硬被收小費的感受很不好。 房間衣櫥裡面有之前住戶留下的髒襪子,我們整個住宿期間也都沒有被收走,很傻眼~
- 10.0Ewa Barbara · it2026-10-17
+ Molto confortevole, pulitissimo e atmosfera accogliente! Ampia camera e bagno. Personale e servizio molto cordiale.
- 10.0Elizabeth · ec2026-10-16
Muy buena
+ Limpieza de cuartos y sábanas
- 10.0Anne · de2026-10-15
+ Lage am Union Square, sehr freundlicher Service
Before you book
Please note that the first and last names are required when making a reservation. Please note that the credit card holder must be the same person with the booking confirmation. The property will put a USD 125 hold on the guest's card per day. If there is any incident during the stay, the property will block the amount from the credit card given. Credit card is required; cash deposits are not accepted. Please note that some deluxe rooms can accommodate up to 3 children. Please contact the property in advance for details. Please note that early check-in is available upon request and based upon availability for a fee. Please contact the property for details. Please note that guest packages will be accepted and held by the hotel for an additional fee. The resort fee includes the following: - Premium high-speed internet access in guest rooms and public areas - Unlimited access to fitness centre and swimming pool - USD 25 nightly food and beverage credit in ANZU, Kanpai, or Feinstein's (redeemable from 17:00 to midnight only; credits may not be combined). - and shopping discounts The resort fee includes the following: - Premium high-speed internet access in guest rooms and public areas - Unlimited access to fitness centre and swimming pool - Two bottles of water per stay - USD 25 nightly food and beverage credit in ANZU, Kanpai, or Feinstein's (redeemable from 17:00 to midnight only; credits may not be combined). - and shopping discountsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.