Shangri-La Dubai
5★ · Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000, 0000, Dubai
- Elevator
- Fitness facilities
- Free airport transportation
- Gift shops or newsstand
- Golfing nearby
- Service10.0
- Location10.0
- Amenities10.0
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About this hotel
Luxurious Spa and Recreation Indulge in massages, body treatments, and facials at the spa. Enjoy the health club, outdoor pool, and indoor pool for ultimate relaxation. Dining and Entertainment Experience international cuisine at Dunes Cafe or savor 24-hour room service. Unwind at the bar/lounge or poolside bar with your favorite drink. Convenience and Comfort Stay connected with complimentary wired and wireless internet access. Enjoy amenities like a business center, airport shuttle, and 24-hour room service. Pamper yourself at Shangri-La Dubai, centrally located in Dubai, minutes away from top attractions. Book now for an unforgettable stay!
What it has
- Elevator
- Fitness facilities
- Free airport transportation
- Gift shops or newsstand
- Golfing nearby
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Full-service spa
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Pilates classes on site
- Racquetball/squash on site
- Tennis lessons on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Internet access
…and 34 more.
The rooms
What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.
Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast
66 m²sleeps 4King bed
1 King Bed 710-sq-foot room with city views Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to…
Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast
83 m²sleeps 4King bed
1 King Bed 893-sq-foot room with sea views Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to…
Picture-Perfect Room
45 m²sleeps 4King bed
1 King Bed 484-sq-foot room with city views Layout - Bedroom Internet - Free WiFi and wired internet access Entertainment - LED television with premium channels Food & Drink - 24-hour room…
Deluxe Room, 2 Twin Beds, Sea View
45 m²sleeps 2Twin bed
2 Twin Beds 484-sq-foot room with sea views Internet - Free WiFi and wired internet access Entertainment - LED television with premium channels Food & Drink - Electric kettle, minibar (fees…
Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast
45 m²sleeps 4King bed
1 King Bed 484-sq-foot room with city and partial ocean views Club Level - Club Lounge access, buffet breakfast, light refreshments, and 2 hours of meeting room use (subject to…
Deluxe Room, 2 Twin Beds, Burj View
45 m²sleeps 2Twin bed
2 Twin Beds 484-sq-foot room with city views Internet - Free WiFi and wired internet access Entertainment - LED television with premium channels Food & Drink - Electric kettle, minibar (fees…
Deluxe Room, 1 King Bed, Burj View
45 m²sleeps 4King bed
1 King Bed 484-sq-foot room with city views Internet - Free WiFi and wired internet access Entertainment - LED television with premium channels Food & Drink - Electric kettle, minibar (fees…
Deluxe Room, 1 King Bed, Sea View
45 m²sleeps 4King bed
1 King Bed 484-sq-foot room with sea views Internet - Free WiFi and wired internet access Entertainment - LED television with premium channels Food & Drink - Electric kettle, minibar (fees…
Horizon Deluxe, Room, 2 Twin Beds
45 m²sleeps 2Twin bed
2 Twin Beds 484-sq-foot room with sea and city views Club Level - Club Lounge access, continental breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room…
Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast
55 m²sleeps 4King bed
1 King Bed 592-sq-foot room with partial sea views Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use…
Arrival
Check-in from 02:00 PM · check-out by 12:00 PM
What guests rate it on
Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.
- Exceptional service
- Great location
- Friendly staff
- Poor food quality at NYE event
- Value for money concerns
- Cleanliness9.9
Rooms are impeccably clean and well-maintained.
- Service10.0
Staff is extremely friendly, kind, and attentive, providing a great level of service.
- Location10.0
Outstanding location with quick access to main attractions and impressive views.
- Room Quality9.9
Rooms are spacious and well-soundproofed.
- Amenities10.0
Common areas and facilities are perfectly maintained with a sense of comfort.
- Value for Money8.9
Some experiences did not match expectations, impacting perceived value.
- Food and Beverage8.0
Food quality was poor, and execution careless according to NYE Gala review.
- Overall Experience10.0
Overall experience highlighted by exceptional service and comfort.
What guests said
A sample of 10 recent reviews, unedited — good and bad. The 9.6 above is the hotel’s full score from all 425, not the average of these few.
- 10.0deelynn1722026-03-27
The most incredible hotel
+ The best hotel in the world If only I could express how well they treat the guest And the care they take with each guest that stays in the shangri la We love the hotel and would never stay anywhere else in Dubai It such a beautiful hotel but most of all the staff are amazing Excellent location and Incredible management No words can even begin to tell you the quality of service your given as a guest at the Shangri la Dubai
- 10.0472finleyr2026-03-06
Shangri-la Dubai
+ Brilliant hotel and staff more than helpful especially Khodarahm who went above and beyond everytime.
- 10.0Lefei · Paris, Ile-de-France2026-03-05
Feels like home
+ We’ve been staying at Shangri-La Dubai for the first time, the hotel and the staff were just incredible. Super suite with interconnecting room for the kids. Great service and attention to detail. Special mention to Mahmud who helped everyone during the situation and came back from home to support clients at the hotel. Thanks to Khodarahm who always has a smile on his face and provided help and advices. Shangri-La Dubai didn’t disappoint and felt like home.
- 10.0sofiagS635EO2026-03-03
La mejor
+ Khodarahm is the best good energy good person recomendado al 100 por 100
- 10.0721miryc2026-03-02
Outstanding Experience at the Sangri-la Hotel, Dubai
+ I’am currently staying at the Shangri-la Hotel in Dubai, and the experience is outstanding. The staff are incredibly kind, and the customer service is top-notch. I especially want to highlight Khodarham, who works at the entrance. He is a wonderful guy, always with a smile, and extremely friendly. He informed us perfectly about everything we needed, and I feel very well taken care of. Without a doubt, I will recommend it 100%.
- 8.0yasmingQ9292OL2026-03-01
Luxury experience - minus the pool loungers
+ Faultless service at this hotel, beautiful rooms and views, and well-worth upgrading to a club room so you have lounge access and benefits. The beds were also extremely comfy and I slept incredibly well. The only reason why I've not given 5 stars is because one family from the residence would hold sun loungers all day and night for the week when we visited (even when they didn't use them, they always secured the best spots). Pool staff didn't monitor this, which doesn't feel like a 5 star experience. Everything else was fantastic - especially service!
Before you book
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is required for transportation to and from this property. A deposit may be required at the property.