Novotel Abu Dhabi Al Bustan

About this hotel

Relaxation and Recreation Indulge in massages, body treatments, and facials at the spa, or unwind in the outdoor pool, spa tub, or sauna. Culinary Delights Savor international cuisine at Pepper Restaurant or enjoy snacks from the cafe. The bar/lounge and poolside bar offer refreshing drinks. Convenience and Comfort With complimentary Wi-Fi, a business center, and 24-hour room service, your stay at Novotel Abu Dhabi Al Bustan will be seamless. Book now to experience luxury and convenience at Novotel Abu Dhabi Al Bustan, your oasis in Abu Dhabi.

What it has

• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Full-service spa
• Meeting rooms
• Wedding services
• Pool umbrellas
• Billiards or pool table
• Grocery/convenience store
• Tours/ticket assistance
• Free wired internet
• Wheelchair accessible parking
• Conference center
• Snack bar/deli
• Free self parking
• Computer station

…and 74 more.

The rooms

What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.

• Executive Twin Room with Executive Lounge Access

  sleeps 2Twin bed

  2 Twin Beds Individually decorated room Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 42-inch LCD TV, premium channels, and MP3 dock Food &…

• Executive Queen Room with Executive Lounge Access

  sleeps 3Double bed · Sofa bed

  1 Double Bed and 1 Twin Sofa Bed Individually decorated room Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 42-inch LCD TV, premium channels,…

• Superior Twin Room

  30 m²sleeps 2Twin bed

  2 Twin Beds 323-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 37-inch LCD TV, premium channels, and MP3 dock Food…

• Executive Room, 1 Double Bed With Sofa Bed

  30 m²sleeps 4Double bed · Sofa bed

  1 Double Bed and 1 Double Sofa Bed 323-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 42-inch LCD TV, premium…

• Suite with Executive Lounge Access

  55 m²sleeps 4Double bed · Sofa bed

  1 Double Bed and 1 Double Sofa Bed 592-sq-foot room with city views Layout - Bedroom and sitting area Internet - Free WiFi and wired internet access Entertainment - 37-inch LCD TV, premium…

• Superior Queen Room with Sofa Bed

  30 m²sleeps 4Queen Bed · Sofa bed

  1 Queen Bed and 1 Double Sofa Bed 323-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 37-inch LCD TV, premium…

Arrival

Check-in from 02:00 PM · check-out by 12:00 PM

What guests said

A sample of 10 recent reviews, unedited — good and bad. The above is the hotel’s full score from all 113, not the average of these few.

• 4.0Rasoul2025-10-02

  + No untensile was provided

• 4.0Mohsinkhan2025-08-08

  + No comfort bed

• 2.0kumar2025-07-27

  + Not a good option for families

• 2.0Ravi2025-07-24

  + Nothing

• 2.0Brittney2025-07-10

  + I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

• 10.0M2025-07-07

  + Fantastic

Before you book

Pool access available from 6:00 AM to 10:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. A deposit may be required at the property.