LUSTER Hotel

5 · Avenida Casal Ribeiro Número 48, 1000-091, Lisbon

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
9.6Exceptional2,534 guest reviews
  • Location10.0
  • Service10.0
  • Amenities10.0

Collected by Nuitee Connect from the booking channels this hotel sells through. We do not edit or filter them.

About this hotel

Luxurious Accommodations LUSTER Hotel in Lisbon offers air-conditioned rooms with modern amenities like flat-screen TVs, coffee machines, and private balconies. Relaxation and Wellness Guests can unwind at the outdoor swimming pool, indoor pool, sauna, hot tub, and hammam. Perfect for a rejuvenating stay. Convenient Location Situated near Miradouro da Senhora do Monte and Rossio, with easy access to the airport. A 4-star hotel with exceptional service and facilities. Book now for a delightful stay at LUSTER Hotel and experience luxury and comfort in the heart of Lisbon.

What it has

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Hot tub/Jacuzzi
  • Car hire

…and 48 more.

Arrival

Check-in from 03:00 PM · check-out by 12:00 PM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

Guests liked
  • Friendly and professional staff
  • Great location
Guests complained about
  • Limited food options
  • Maintenance issues with room facilities
  • Cleanliness9.0

    The cleanliness is affected by some maintenance issues mentioned, such as the shower and air conditioning not functioning properly.

  • Service10.0

    Various reviews mention friendly and professional staff, with many positive sentiments regarding service.

  • Location10.0

    The location is highlighted as a strong point, being close to metro and various attractions.

  • Room Quality9.4

    Room quality is adequate for city trips, though some mentioned odor and maintenance issues.

  • Amenities10.0

    Amenities were well-received, including the luxurious details and good breakfast options, despite some downsides.

  • Value for Money10.0

    Great value for the price was noted in several reviews, indicating satisfaction with the host experience.

  • Food and Beverage8.5

    Food options at breakfast were noted to be limited.

  • Overall Experience10.0

    A generally excellent experience reinforced by multiple enthusiastic reviews from guests.

What guests said

A sample of 5 recent reviews, unedited — good and bad. The 9.6 above is the hotel’s full score from all 2,534, not the average of these few.

  • 9.0Miri · il2026-08-27

    מלון איכותי מאוד!

    + את המיקום, את הניקיון והשירותיות של הצוות גם בחדרים וגם בחדר האוכל. הארוחת בוקר היתה עשירה ומפנקת, הצוות היה קשוב לכל בקשה ועשה הכל עם חיוך. המלון ברמה גבוהה גם מבחינת סדר, נקיון, אחזקה ובמיקום שקט הרחק מהמהומה. אך עדיין באיזור מצוין וקרוב יחסית לעיר מרחק של 15-20 ד׳ נסיעה.

    הנוף לבריכה היה מקסים אך מוקף בבניינים עם חלונות שצופים על החדר אז אי אפשר באמת לפתוח את החלון אלא רק עם וילונות מוגפים. וגם הבניינים שם לא משהו קצת הורסים את האווירה של המלון.

  • 10.0Florence · fr2026-08-26

    Nous avons passés 5 jours superbes au sein de l’hôtel Luster, nous tenons à remercier encore une fois le réceptionniste

    + L’emplacement avec la station de métro à côté, mention spéciale pour le personnel adorable et aux petits soins, la piscine intérieure et extérieure, la chambre très confortable

    Rien, tout été parfait !

  • 10.0Farzana · gb2026-08-26

    I always stay at this hotel and have consistently had a lovely, comfortable experience.

    + The property was lovely, clean, comfortable, and in a great location. I really enjoyed my stay and found it very relaxing.

    It would have been nice to have fuller, more comfortable pillows, as the pillows provided were quite flat.

  • 10.0Aroa · es2026-08-25

    Sin duda, volveré a alojarme

    + Todo, la habitación, el hotel, cada detalle..

  • 5.0Stephan · de2026-08-25

    Ziemlich schizophren: Kulinarisch und visuell hervorragend, olfaktorisch eine Zumutung.

    + Das Frühstück war gut, das Personal ausgesprochen freundlich und zuvorkommend. Das Design des Hotels und auch des Raumes war luxuriös und gehört zu dem besten, was ich bislang gesehen habe. Es gab kleine Aufmerksamkeiten (z.B. Gute Nacht-Bonbons)

    Zwei Dinge standen im starken Kontrast zu dem ansonsten hervorragendem Hotel: Das Wasser im Innenpool war absolut ekelig. Es schwammen Hautfetzen, Haarbüschel, Steinchen und jede Menge unappetitliche Flocken im Wasser. Auf Nachfrage wurden die gröbsten Haarbüschel entfernt, aber die Qualität war nach wie vor schlecht. Zweiter Minuspunkt: Die beiden Badezimmer im Zimmer stanken fürchterlich nach Kloake. Der Geruch war penetrant und es wurden keine Maßnahmen zur Verbesserung getroffen.

Before you book

A deposit may be required at the property.

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