Hotel EPIK

4★ · 706 Polk Street, CA 94109, San Francisco

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
6.7Pleasant1,647 guest reviews
  • Service9.0
  • Amenities8.0
  • Value for Money8.0

Collected by Nuitee Connect from the booking channels this hotel sells through. We do not edit or filter them.

About this hotel

Luxurious Accommodation in Downtown San Francisco Hotel EPIK, located just a short walk from Civic Center Plaza, offers a luxurious stay in Downtown San Francisco. Modern Amenities for Comfort include free WiFi, satellite TV, iPod docking stations, and custom bath products. Each room features a single-cup coffee machine for your convenience. Dining and Entertainment Options Indulge in vegan and vegetarian cuisine at the SON & GARDEN restaurant or unwind at the SECRET BAR AND LOUNGE on-site. Convenient Location for Exploring With attractions like Bill Graham Civic Auditorium and shopping at Union Square within walking distance, Hotel EPIK is the perfect base for your San Francisco adventures. Book your stay now for a memorable experience!

What it has

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Valet parking
  • Non-smoking throughout
  • Designated smoking area
  • Accessible parking
  • Shared lounge/TV area
  • Parking garage
  • Concierge service
  • Special diet menus - on request

…and 34 more.

The rooms

What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.

  • Deluxe King Suite

    21 sqmsleeps 2Extra-large double bed (Super-king size)

    This spacious suite features a private seating area with a separate entry. Additional amenities include a Nespresso coffee machine, air conditioning, a microwave, a refrigerator, and a…

  • Deluxe Studio Suite, 1 King Bed

    sleeps 2King bed

    1 King Bed Layout - Separate sitting area Internet - Free WiFi Entertainment - 40-inch LCD TV, premium channels, and MP3 dock Food & Drink - Mini-fridge and microwave Sleep - Pillowtop bed,…

  • Deluxe Studio Suite, 1 Queen Bed

    sleeps 2Queen Bed

    1 Queen Bed Layout - Separate sitting area Internet - Free WiFi Entertainment - 40-inch LCD TV, premium channels, and MP3 dock Food & Drink - Mini-fridge and microwave Sleep - Pillowtop bed,…

  • Queen Room

    14 sqmsleeps 2Queen bed

    This air-conditioned room includes a Nespresso coffee machine.

  • Twin Room - Disability Access

    19 sqmsleeps 2Queen bed

    This twin room has queen size bed, cable TV, tumble dryer and tea/coffee maker.

  • Deluxe Queen Suite

    23 sqmsleeps 2Queen bed

    This spacious suite features a private seating area with a separate entry. Additional amenities include a Nespresso coffee machine, air conditioning, a microwave, a refrigerator, and a…

Arrival

Check-in from 03:00 PM · check-out by 11:00 AM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

Guests liked
  • Affordable / great value
  • Clean and comfortable room (reported by several guests)
  • Courteous, helpful and friendly staff
  • Close to downtown and metro (short walk)
  • Modern furnishings in rooms
Guests complained about
  • Breakfast repeatedly criticized (limited, poor quality, broken coffee machine)
  • Area described as dodgy/noisy with many homeless/drug users
  • Rooms are small and can feel cramped
  • Housekeeping inconsistencies — some rooms not cleaned during stay
  • Cable outages and spotty internet in rooms
  • Cleanliness6.1

    Mixed reports: several guests praised clean, comfortable rooms, but multiple comments note rooms not cleaned during stay, beds with hairs and forgotten housekeeping — overall slightly above neutral but inconsistent.

  • Service9.0

    Mostly positive: staff frequently described as courteous, helpful and friendly at reception; a few isolated service failures (e.g., room-change promised then forgotten) but overall strong staff interactions justify a high score.

  • Location6.0

    Convenient for downtown/metro access (short walk) but repeatedly described as a dodgy/noisy area with many homeless/drug users and safety concerns at night — useful location but with notable drawbacks.

  • Room Quality5.8

    Mixed: some modern furnishings and comfortable beds, but rooms are small, shower doors awkward, broken tiles reported, creaky beds and cramped layouts reduce the score.

  • Amenities8.0

    Good basic amenities noted (fridge, TV/smart TV alternatives, shampoo/gel, coffee machine in the hall) though some failures reported (cable outage, spotty internet, occasional broken coffee machine). Overall a solid amenities offering for the price.

  • Value for Money8.0

    Repeatedly called affordable and good value for San Francisco; guests recommend it for the price despite some service/food compromises.

  • Food and Beverage4.0

    Consistently negative: breakfast described as poor (limited yogurt/cookie, bad/unripe fruit, coffee machine often broken) — F&B is a weak point.

  • Overall Experience6.7

    Mixed overall: affordability, convenient location and helpful staff balanced against small rooms, inconsistent housekeeping, noisy/dodgy surroundings and poor breakfast; aligns with the target overall rating.

What guests said

A sample of 6 recent reviews, unedited — good and bad. The 6.7 above is the hotel’s full score from all 1,647, not the average of these few.

  • 3.0Jakub · us2026-09-17

    + has breakfast

    − whole place smelled very bad, noisy at night and still over $500/night

  • 7.0andres · es2026-09-15

    Barrio de sin hogar

    + Era barato y estaba limpio

    − La ubicación es donde están todos los tíos en la calle pinchándose drogas, no te quedes si viajas solo

  • 9.0Tambriz · us2026-09-13

    + I love because id quite and good vibe

    − I think the breakfast nothing compared with other hotel

  • 4.0Ahmad · us2026-09-12

    Suitable location but small rooms

    + Location

    − Small room , car parking

  • 1.0Jorge · us2026-09-02

    It doesn’t have parking.

    + The rooms were clean.

    − I didn’t like that there’s no parking meter parking, and the alley where you leave your car for 10 minutes to check in is very dangerous—we were almost robbed. We had a really bad experience, so we had to leave and didn’t spend a single night there.

  • 1.0Merveille · ca2026-09-02

    Décevant

    + Bien situé, à 20 minutes à pieds du centre ville.

    − Le quartier est peu agréable, avec de nombreux campements de sans-abris dans les rues alentour. L’hôtel lui-même était décevant : petit-déjeuner inexistant (choix restreint et fruits pourris), machine à café hors service, climatisation défectueuse et lavabo bouché dans notre première chambre. Le ménage n’est pas fait quotidiennement et il n’y a pas de frigo dans les chambres. Les chambres sont également sombres et manquent fortement d’éclairage naturel en plus de donner principalement vue sur les personnes sans-abri dans les rues. La connexion wifi n’est pas sécurisée. Je ne recommanderais pas.

Before you book

Please note: An incidental fee is due upon check-in and must be paid using a credit card. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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