Ocean el Faro Resort - All Inclusive
5★ · Carretera Uvero Alto, 23000, Punta Cana
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Amenities10.0
- Location9.7
- Cleanliness9.4
Collected by Nuitee Connect from the booking channels this hotel sells through. We do not edit or filter them.
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About this hotel
Luxurious Amenities Ocean el Faro Resort - All Inclusive in Punta Cana offers a range of top-notch amenities, from a private beach area to a casino and free WiFi. Indulge in the on-site restaurant, hairdresser's services, and fitness center for a truly pampering experience. Comfortable Accommodations Relax in guest rooms featuring a cozy seating area, air conditioning, and a flat-screen TV. Upgrade to units with a terrace for breathtaking views. Each room includes a private bathroom with a soothing bath for your relaxation. Exceptional Services Enjoy a delicious buffet, à la carte, or American breakfast daily. Take a dip in the refreshing outdoor pool or seek guidance from the multilingual staff fluent in English, Spanish, and French. Your perfect getaway awaits at Ocean el Faro Resort - All Inclusive.
What it has
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
…and 67 more.
The rooms
What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.
Junior Suite Nature View Single
53 sqmsleeps 4Extra-large double bed (Super-king size)
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable…
Privilege Junior Suite Rooftop With Jacuzzi Single
137 sqmsleeps 1Extra-large double bed (Super-king size)
Guests will have a special experience as this suite provides a hot tub. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a…
Junior Suite Ocean View
89 sqmsleeps 4Extra-large double bed (Super-king size)
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable…
Junior Suite Rooftop With Jacuzzi Single
127 sqmsleeps 4Extra-large double bed (Super-king size)
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite features a minibar, a coffee…
Junior Suite Corner Waterpark side
53 sqmsleeps 4Extra-large double bed (Super-king size)
Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV…
Junior Suite Waterpark Side Single
53 sqmsleeps 4Extra-large double bed (Super-king size)
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable…
Privilege Junior Suite Rooftop Ocean View
53 sqmsleeps 4Extra-large double bed (Super-king size)
The pool with a view and spa bath are the standout features of this suite. A seating area with a flat-screen TV, air conditioning and a terrace are provided in this spacious suite. The unit…
Junior Suite Nature View
53 sqmsleeps 4Extra-large double bed (Super-king size)
Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV…
Junior Suite Pool View
53 sqmsleeps 4Extra-large double bed (Super-king size)
Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with…
Junior Suite Rooftop With Jacuzzi
127 sqmsleeps 4Extra-large double bed (Super-king size)
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also…
…and 19 more room types.
Arrival
Check-in from 03:00 PM · check-out by 12:00 PM
What guests rate it on
Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.
- Clean, well-maintained property
- Extensive amenities and activities (pools, spa, theatre, sports, kids club)
- Private beach and convenient resort 'village' layout
- Spacious, comfortable rooms (when AC working)
- Friendly standout staff members (bartenders, concierge) in some reports
- Inconsistent or poor service and staff attitude reported by multiple guests
- Food quality, taste and variety disappointing for several reviewers
- Overcrowded buffet / service understaffed at peak times
- Room AC/humidity problems for some guests
- Slow check-in and occasional unpleasant odors noted
- Cleanliness9.4
Multiple reviews explicitly note the property and rooms were clean and well maintained; housekeeping praised.
- Service6.5
Mixed to negative sentiment overall: several guests reported poor, rude or slow service and staff attitude issues, though some mentions praise individual staff (bartenders, concierge).
- Location9.7
Location praised for private beach and resort 'village' layout with onsite facilities; convenient for resort activities and amenities.
- Room Quality8.0
Rooms described as large and comfortable with good amenities, but there are reports of AC/humidity problems affecting comfort for some guests.
- Amenities10.0
Strong positive mentions: many restaurants, pools, spa, bars, entertainment, kids' activities, bowling, theatre — guests highlight wide variety of activities and well-kept facilities.
- Value for Money7.5
Perceived value is mixed—guests enjoy the all-inclusive concept and facilities, but poor service and disappointing food reduce perceived value for some.
- Food and Beverage6.8
Mixed but leaning negative: several guests call the food a major disappointment (quality, taste, variety), while others mention good options at some restaurants and the buffet.
- Overall Experience9.3
Overall impressions are mixed but many guests report memorable stays (celebrations, friendly bartenders, extensive activities); negatives (service/food) temper experiences for others.
What guests said
A sample of 8 recent reviews, unedited — good and bad. The 8.4 above is the hotel’s full score from all 1,140, not the average of these few.
- 10.0Vargas · do2026-10-17
Chévere
+ La cama, el río artificial, la limpieza y la atenciones
− Que no variaban la comida siempre lo mismo
- 8.0Carlos · us2026-10-12
+ El Lugar Muy Bonito Y Limpio Y Muy Buenas Facilidades. Pero El Bufete La No Es Muy Varido .Que Digamos. Lo Demás Excelente
− El Bufete No Hay Tanta Variedad
- 7.0Bermane · us2026-10-10
Beautiful resort with room for improvement
+ * Beautiful, luxurious property, especially the lobby. ( El Faro kids friendly, El Beso Adults only) * Very kid-friendly, with a water park, lazy river, and drinks easily accessible throughout. * Lighthouse Tower offers amazing views of the entire resort. * Decent-sized rooms with large balconies. * Excellent customer service from Aneuris at the Mercaro buffet. * Trolley service makes getting around the property easy. * Multiple dining options, including an ice cream parlor, sports bar, café, and several restaurants. * Lots of sand beds available by the beach * 1 main buffet, great variety of food, meats and desserts daily (food is also good) * Entertainment is good but could be better, hosts could be more interactive and funny
− * Distance from the airport:Approximately 45 minutes by car. * Timeshare pressure tactics: After check-in, someone approaches you claiming they’ll give you a welcome gift, but it’s actually a timeshare presentation. There’s constant pressure to join even after you say no. * Privilege membership upgrade scam:You pay extra for an upgrade but receive essentially the same services as everyone else. * Poor housekeeping and bathroom cleanliness: Showerheads and toilets need deep cleaning due to heavy staining and what appears to be mold. Housekeeping is very basic, often limited to changing towels, replacing toiletries, and mopping floors. * Black sand beach: Lots of seaweed makes the beach unsuitable for swimming, and flying insects that resemble bees are especially noticeable after rain. * Public bathroom cleanliness: Some public restrooms could be much cleaner. * Watered-down drinks: Drinks often taste diluted, especially nonalcoholic beverages. * No designated smoking areas: Smoke is noticeable throughout the property, which is especially unpleasant for pregnant guests and people with asthma like myself. * Unsanitary table settings: Utensils are sometimes placed directly on the table without a placemat or proper linen. They should be placed on clean napkins or appropriate table linens for better hygiene. * Ocean burger bar workers handling burgers and hot dogs need to wear gloves
- 9.0Karen · do2026-10-09
Lo mejor para una escapada en pareja o la familia
+ Me encantó el hotel y el servicio de sus empleados fue la mejor parte. Es la primera vez que vengo al hotel y realmente ha sido muy grata la experiencia. Las atenciones de Carlos Enrique nuestro Concierge fueron 1A, siempre atento y dispuesto para que nuestra estadía fuese la mejor. Los meseros Omar en el restaurante Margarita y Miguel en Dolce Vita, fueron súper amables y serviciales. Así mismo Grasiela la host del Lounge Familiar siempre amable, cálida y con una sonrisa nos hizo sentir como en casa. Definitivamente volveríamos nuevamente con toda la familia
- 9.0Rassiel · do2026-10-08
Bonita experiencia familiar
+ La limpieza de las instalaciones y la distribución del hotel
− En el ocean burguer nunca había plato ni vaso y cuando le preguntabas al personal siempre decían que había que esperar el supervisor.
- 8.0KAOANA · br2026-10-08
Boa estrutura e ótima experiência, apesar de alguns pontos a melhorar.
+ Tivemos vários pontos positivos durante nossa estadia. Como o resort fica mais afastado do aeroporto, recomendamos contratar um transfer, que para nós acabou sendo uma opção muito mais econômica do que táxi ou Uber. Um dos grandes destaques foi o atendimento do Carlos, que foi extremamente prestativo desde a nossa chegada. Ele nos orientou sobre as atividades do resort e também nos acompanhou até o quarto, sempre muito atencioso e disposto a ajudar. O quarto também foi um ponto muito positivo. Era enorme, muito espaçoso, com uma cama super confortável, banheiro excelente e uma banheira que foi um diferencial que adoramos. Ficamos em um quarto de frente para a piscina e, apesar disso, praticamente não ouvimos barulho externo, pois o isolamento acústico dos vidros é muito bom. A comida, de modo geral, era muito gostosa e não temos do que reclamar. A recreação da piscina principal também foi muito divertida, com bastante atividades ao longo do dia. A festa da espuma foi, sem dúvida, um dos momentos que mais aproveitamos durante a estadia. Entre os restaurantes, o Rota 66 foi um dos nossos favoritos e certamente recomendamos. No geral, o resort possui uma estrutura muito boa para quem quer descansar, aproveitar as piscinas, participar das atividades e passar o dia sem precisar sair para procurar entretenimento fora.
− Apesar dos pontos positivos, tivemos algumas situações que poderiam ser melhoradas. O primeiro ponto foi o check-in. Ficamos com receio de fazer o procedimento online e optamos por realizá-lo na chegada, mas acabamos esperando cerca de uma hora na fila. O fato de podermos consumir as bebidas do resort enquanto aguardávamos ajudou a tornar a espera um pouco mais agradável, mas ainda assim consideramos um tempo muito longo para o check-in. Também ficamos um pouco frustrados com a questão da lua de mel. Informamos na reserva que estávamos viajando em lua de mel e esperávamos algum detalhe especial no quarto. Durante a estadia, percebemos que outros casais em lua de mel tinham uma faixa na porta e decoração no quarto, enquanto o nosso não teve nada. Não esperávamos necessariamente algo grande, mas, por se tratar de uma ocasião tão especial, seria muito bacana que esse tipo de cuidado fosse oferecido de forma mais padronizada aos casais que informam a ocasião na reserva. Sobre o atendimento nos bares, não queremos generalizar, pois tivemos um barman que foi extremamente atencioso, simpático e nos atendeu muito bem. Porém, de maneira geral, tivemos a impressão de que o atendimento era mais rápido, frequente e cordial quando oferecíamos gorjeta. Isso acabou deixando uma impressão um pouco desagradável, pois acreditamos que todos os hóspedes deveriam receber um atendimento igualmente atencioso, independentemente da gorjeta. Outro ponto foi a variedade de cervejas. Havia apenas a cerveja Presidente disponível, e sentimos falta de outras opções para escolher. A organização para pegar as boias da piscina com correnteza também precisa melhorar bastante. Chegamos antes da abertura da piscina, colocamos nosso nome e aguardamos para pegar a boia quando estivesse liberado. Porém, algumas pessoas passaram na frente sem respeitar a ordem e sem sequer terem colocado o nome. Além disso, algumas pessoas pegavam as boias, colocavam debaixo do braço e ficavam no bar sem utilizá-las,
Before you book
More than 4 rooms under the same name cannot be reserved, and different conditions may apply. Ocean el Faro Resort - All inclusive is a brand new resort, therefore some services may not be available. Children extra beds rates must be paid at the check in. The request for extra beds only applies to certain rooms, restrictions may apply. Please confirm your request at hotel front desk. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.