Bankside Hotel, Autograph Collection

5 · 2 Blackfriars Road, Upper Ground, SE1 9JU, London

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
10.0Exceptional543 guest reviews
  • Cleanliness10.0
  • Service10.0
  • Location10.0

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About this hotel

Luxurious Accommodation Bankside, Autograph Collection offers elegantly designed rooms with modern amenities including flat-screen TVs and en-suite bathrooms with premium toiletries. The hotel's prime location near London Eye and various attractions makes it an ideal choice for travelers seeking comfort and convenience. Dining Experience Indulge in a culinary journey at the on-site restaurant, serving a delectable selection of British dishes along with vegetarian and gluten-free options. Start your day with a delicious à la carte breakfast and unwind in the evening with a refreshing drink at the hotel's bar. Event Facilities and Fitness Center Whether you're hosting a business meeting or a special event, take advantage of the hotel's versatile meeting spaces. Stay active during your stay by visiting the fitness center or relax on the outside terrace. Bankside, Autograph Collection ensures a memorable stay for every guest. Book your stay now at Bankside, Autograph Collection for a perfect blend of luxury and convenience.

What it has

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities

…and 53 more.

Arrival

Check-in from 03:00 PM · check-out by 11:00 AM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

Guests liked
  • Excellent service
  • Great location
  • Clean and comfortable rooms
  • Delicious food
Guests complained about
  • Room prices can be high
  • TV could be improved
  • Cleanliness10.0

    Guests praised the hotel's cleanliness, describing it as 'super clean' and 'top-notch'.

  • Service10.0

    Multiple reviews highlighted the staff's friendliness and helpfulness, with specific mentions of outstanding service.

  • Location10.0

    The hotel's location was frequently described as excellent, with easy access to nearby stores and transport.

  • Room Quality10.0

    Rooms were described as comfortable and well-maintained, contributing to a positive stay experience.

  • Amenities10.0

    Amenities were well-received, though some guests wished for smart TVs.

  • Value for Money10.0

    While some found the room prices high, others felt the quality justified the cost.

  • Food and Beverage10.0

    Guests enjoyed the food options available, referring to it as 'very good' and a highlight of their stay.

  • Overall Experience10.0

    Overall guest sentiment was overwhelmingly positive, with many expressing a desire to return.

What guests said

A sample of 7 recent reviews, unedited — good and bad. The 10.0 above is the hotel’s full score from all 543, not the average of these few.

  • 5.0Alejandra · co2026-08-27

    muy regular

    + Ivanna la niña del restaurante, muy amable

    el sofá cama demasiado incómodo, una empleada demasiado grosera y otra si nada de servicio al cliente, el olor de la habitación terrible, la atención en el restaurante en el desayuno

  • 10.0X2916DVsusanw2026-08-14

    An Excellent Autograph Collection Hotel

    + When you book an Autograph Collection hotel, you never know what you’re going to get. the Bankside Hotel was wonderful. The check-in staff was excellent-warm, on top of things and helpful. The location was excellent for exploring London and for taking the tube to/from the various airports. The buffet breakfast (which is complimentary for Titanium members) was good. They have a nice happy hour on the terrace, with complimentary wine, a few evenings each week. My favorite thing about the Bankside was the curtains that were pieces of art by Dutch artist Claudy Jongstra.

  • 8.0Simon21a · United Kingdom2026-08-10

    Stylish, comfortable and conveniently located.

    + This is a very good hotel. Not too big or lavish but well-appointed and stylish. We had a Deluxe King room which was very comfortable and spacious. The location is great - quiet but right on the Southbank and close enough to reach most attractions on foot if you do not mind walking for 30 minutes (the weather was great so we walked everywhere). But tube and national rail stations are also very close. Breakfast was good (but not excellent); there is one main room and one spillover room which is not very nice and seems to be used mainly for families with young children. Staff at reception were polite and helpful. Housekeeping was very good. Just three observations: 1. On our last day we (two adults) were given a table in the spillover room for breakfast. I suggest this be used exclusively for families with children. I understand that children can be lively but do not want them running around me at breakfast. 2. We were given a late check out and were asked to go to reception to have our room keys updated to the new checkout time. I did that and the key was reprogrammed but it stopped working the next morning and we could not get in after breakfast. Reception was nearby and I popped down again, but this should not happen in a hotel of this quality. 3. When I originally booked, the rate with breakfast was an extra £35 per day per person. As there are plenty of places to eat nearby I declined. I later (as a Bonvoy member) received an offer for £18 pp per day, which we took. I think that was a reasonable price for the good but not lavish buffet breakfast offered (but note that ordering from the menu is at extra cost). I prefer to have breakfast at the hotel and more reasonable initial pricing would ensure more people do so.

  • 10.0maurao8892026-08-09

    Great stay, great service

    + We have stayed here a few times now and have really enjoyed it each time. The location of the hotel (esp if arriving from Gatwick) is unbeatable. The service at the hotel is great, check-in is efficient while still very welcoming. At breakfast the staff were very attentive, special mention for Anastasia who remembered our breakfast orders from a previous stay and was very sweet with our children. These little touches mean a lot! This is the best Bonvoy hotel in London, at least for our family needs.

  • 10.0Carol · gb2026-08-09

    Very convenient and comfortable room and I’m fussy about beds

    + Better than many well known chains and not much more expensive

    Pillows on the soft side but bed massive and comfortable

  • 10.0savvyc20132026-08-08

    great artistic hotel waterloo

    + fab hotel art gallery downstairs buffet breakfast was fresh and had loads of variety rooms was spacious , nicely decorated and clean waterfall shower seating area in room with separate tv adequate storage great for local attractions and food

Before you book

A deposit may be required at the property.

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