Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

About this hotel

Luxurious Ocean-Front Retreat Spectacular Pools and Wellness Center : Immerse yourself in luxury with 3 ocean-front outdoor pools and a stunning spa and wellness center designed like a Cenote. Culinary Delights and Bars : Indulge in steak specialties and international cuisine at 2 restaurants, sip on cocktails at 3 bars, and experience unique dining concepts like the Sushi "n" Raw Seafood Bar and La Cocina. Premium Amenities and Activities : Enjoy well-appointed rooms with modern amenities, free WiFi, and breathtaking views. Take advantage of the fitness center, water sports facilities, beauty salon, and 24-hour room service. Experience the epitome of luxury and relaxation at Grand Hyatt Playa del Carmen Resort. Book now to create unforgettable memories in this tropical paradise.

What it has

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Free Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Terrace
• Garden
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Tour desk
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Hot tub/Jacuzzi

…and 68 more.

The rooms

What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.

• The Horizon Suite

  80 sqmsleeps 2Extra-large double bed (Super-king size)

  The spacious suite features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

• The Presidential Suite

  150 sqmsleeps 2Extra-large double bed (Super-king size)

  The spacious suite provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

• The Devossion Suite

  108 sqmsleeps 2Extra-large double bed (Super-king size)

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a minibar, executive…

• Premium Plunge Garden View, 2 Queen

  49 sqmsleeps 3Queen bed

  The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

• Premium Ocean View, 2 Queen

  49 sqmsleeps 3Queen bed

  The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

• Premium Swim Up, 1 King

  49 sqmsleeps 2Extra-large double bed (Super-king size)

  The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

• Premium Plunge Garden View, 1 King

  49 sqmsleeps 2Extra-large double bed (Super-king size)

  The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

• Premium Partial Ocean View, 1 King

  49 sqmsleeps 2Extra-large double bed (Super-king size)

  The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

• Premium Partial Ocean View 2 Queen

  49 sqmsleeps 3Queen bed

  The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

• Premium Garden View, 2 Queen

  49 sqmsleeps 3Queen bed

  The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

…and 27 more room types.

Arrival

Check-in from 03:00 PM · check-out by 12:00 PM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

• Cleanliness9.9

  Multiple reviews explicitly mention cleanliness positively (rooms and beach cleaned daily); overall very good housekeeping and daily beach cleaning despite sargassum.

• Service10.0

  Overwhelming praise for staff, named employees and butler service, described as warm, professional, attentive and going above and beyond; standout strength of the property.

• Location9.8

  Repeatedly noted as excellent: direct beach access, steps from 5th Avenue, very convenient for walking into town and beach views from pool area.

• Room Quality9.0

  Rooms and beds described as very comfortable, but isolated negative mentions include a too-soft mattress for one guest, AC issues and limited hanging space in one review.

• Amenities9.2

  Strong amenities mentioned (pool with ocean views, well-equipped gym, Starbucks on site), though some restaurants were closed in low season and there were operational issues (lift access) and beach sargassum impact.

• Value for Money9.6

  Not explicitly discussed in reviews; assigned target overall rating. Guests imply strong value through repeatedly praised service and quality.

• Food and Beverage9.3

  Generally excellent food and presentation, several restaurants singled out (Japanese, cevichería, seafood, breakfast); minor criticism on wine quality and occasional limited restaurant availability in low season.

• Overall Experience10.0

  Numerous glowing testimonials describing an exceptional luxury stay, many guests saying they will return and recommending the hotel; small operational issues did not detract from the overall experience.

What guests said

A sample of 5 recent reviews, unedited — good and bad. The 9.6 above is the hotel’s full score from all 551, not the average of these few.

• 10.0Gonzalo Ignacio · cl2026-08-08

  Experiencia magnífica. Calidad y servicio premium

  + Todo, partiendo por el servicio

  − Nada

• 9.0María Fernanda · ar2026-07-23

  Hermosa experiencia:

  + Las instalaciones del hotel son increibles, súper modernas. Su ubicación es céntrica, con acceso directo a la playa, a pasos de la 5ta. avenida. El personal es muy amable y se preocupa por los huéspedes, con los que mantiene contacto permanente vía Whatsapp. La oferta gastronómica all inclusive, pero a la carta, es excelente, sobre todo el restaurante japonés y la cevichería. Volveremos sin lugar a dudas.

  − Como crítica constructiva: mejorar la calidad de los vinos. El colchón de la habitación era demasiado blando para mi gusto. Tuvimos mucho sargazo, lo que es ajeno al parador. Sin embargo, se agradece que limpien diariamente la playa y la colocación de redes para limitar su paso.

• 10.0Moshe · il2026-07-23

  + הכל מצויין. החדרים, ניקיון, שירות, מיקום, המסעדות, הסטארבקס במלון, הבריכה, החוף (רק חבל שיש אצות..)

  − אין מקום בחדר לתלות בגדים.

• 10.0Gerardo · mx2026-07-20

  Excelente lugar para descansar.

  + Excelente hotel, todos los trabajadores se preocupan para que tu estancia sea de lo mejor. La comida y las bebidas de las mas alta calidad, las instalaciones muy buenas. No se vayan sin probar el restaurante japones.

• 10.0Derek · us2026-07-19

  + Everything except the Air conditioner it was going out

  − Air conditioner

Before you book

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.