Hotel EPIK

About this hotel

Luxurious Accommodation in Downtown San Francisco Hotel EPIK, located just a short walk from Civic Center Plaza, offers a luxurious stay in Downtown San Francisco. Modern Amenities for Comfort include free WiFi, satellite TV, iPod docking stations, and custom bath products. Each room features a single-cup coffee machine for your convenience. Dining and Entertainment Options Indulge in vegan and vegetarian cuisine at the SON & GARDEN restaurant or unwind at the SECRET BAR AND LOUNGE on-site. Convenient Location for Exploring With attractions like Bill Graham Civic Auditorium and shopping at Union Square within walking distance, Hotel EPIK is the perfect base for your San Francisco adventures. Book your stay now for a memorable experience!

What it has

• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Business center
• Heating
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Bar
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Valet parking
• Non-smoking throughout
• Designated smoking area
• Accessible parking
• Shared lounge/TV area
• Parking garage
• Concierge service
• Special diet menus - on request

…and 34 more.

Arrival

Check-in from 03:00 PM · check-out by 11:00 AM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

• Cleanliness6.1

  Mixed reports: several guests praised clean, comfortable rooms, but multiple comments note rooms not cleaned during stay, beds with hairs and forgotten housekeeping — overall slightly above neutral but inconsistent.

• Service9.0

  Mostly positive: staff frequently described as courteous, helpful and friendly at reception; a few isolated service failures (e.g., room-change promised then forgotten) but overall strong staff interactions justify a high score.

• Location6.0

  Convenient for downtown/metro access (short walk) but repeatedly described as a dodgy/noisy area with many homeless/drug users and safety concerns at night — useful location but with notable drawbacks.

• Room Quality5.8

  Mixed: some modern furnishings and comfortable beds, but rooms are small, shower doors awkward, broken tiles reported, creaky beds and cramped layouts reduce the score.

• Amenities8.0

  Good basic amenities noted (fridge, TV/smart TV alternatives, shampoo/gel, coffee machine in the hall) though some failures reported (cable outage, spotty internet, occasional broken coffee machine). Overall a solid amenities offering for the price.

• Value for Money8.0

  Repeatedly called affordable and good value for San Francisco; guests recommend it for the price despite some service/food compromises.

• Food and Beverage4.0

  Consistently negative: breakfast described as poor (limited yogurt/cookie, bad/unripe fruit, coffee machine often broken) — F&B is a weak point.

• Overall Experience6.7

  Mixed overall: affordability, convenient location and helpful staff balanced against small rooms, inconsistent housekeeping, noisy/dodgy surroundings and poor breakfast; aligns with the target overall rating.

What guests said

A sample of 6 recent reviews, unedited — good and bad. The 6.7 above is the hotel’s full score from all 1,647, not the average of these few.

• 10.0Nora · us2026-08-29

  Surprisingly decent. Lots of walkable restaurants.

  + For the price it couldn’t be beat… I didn’t need much and to me everything is walkable so got around fine. I’m traveling solo as a woman and had some hesitation staying in this area of town, and there were some questionable persons I walked by in the streets at times, but that’s anywhere and never felt unsafe.

  − The tv in the room didn’t work. I don’t particularly care and never even reported it to the front desk but would have been nice on occasion to have the background noise.

• 10.0Ludwin · gt2026-08-27

  Un lugar bonito, cerca de todo y tranquilo

  + El lugar es centrico, esta renovado, bonito y muy cerca de todo.... un lugar muy tranquilo para quedarse un par de días...

  − No tiene parqueo propio pero si se pudo quedar el auto en la calle sin ningun problema.. Solo pendiente de la hora y los dias en que pasan a limpiar las calles

• 7.0Fernando · pe2026-08-24

  + Ubicado en un lugar céntrico, con espacios como para estar un par de noches si viajas de paso o por trabajo.

• 7.0Sandra · de2026-08-14

  Für einen Kurztrip absolut empfehlenswert! Wir würden hier wieder buchen.

  + Zentrale Lager, saubere Zimmer, kleines aber feines Frühstück mit Kaffeemaschine, super zuvorkommendes Personal!

  − Die Zimmer sind sehr klein, man kann keinen Koffer offen legen.

• 7.0Aneta · pl2026-08-14

  + Ogólnie bylo w porządku, żadnych problemów z hotelem. Jest tez w centralnej lokalizacji i blisko wielu śródków transportu co ułatwia zwiedzanie i poruszanie sie po mieście. Dookoła sa dobre restauracje, bary i śniadaniownie.

  − Lokalizacja jest słaba pod względem tego ze to jednak tenderloin ale początek wiec nie jest najgorzej. W nocy polecam wracać Waymo, jak sie jest uważnym to bez problemów w tej okolicy.

• 10.0Stephanie · us2026-08-04

  very affordable, everyone was very nice , quick and easy

  + Very easy to get anywhere in the city

Before you book

Please note: An incidental fee is due upon check-in and must be paid using a credit card. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.