Gran Hotel Ciudad de México Zócalo View

5 · Avenida 16 de Septiembre 82, 06000, Mexico City

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
9.8Exceptional1,773 guest reviews
  • Service10.0
  • Location10.0
  • Room Quality10.0

Collected by Nuitee Connect from the booking channels this hotel sells through. We do not edit or filter them.

About this hotel

Historic Architecture and Gourmet Dining Experience the charm of historic architecture at our 5-star hotel in Zocalo, Mexico City. Indulge in authentic Mexican cuisine at our gourmet restaurant with stunning views of Zócalo Plaza and the National Palace. Luxurious Amenities and Services Relax in comfort with bathrobes, slippers, and a minibar in each guest room. Stay connected with free WiFi and unwind at the gym. Our non-smoking hotel also offers laundry services and 12 meeting rooms for your convenience. Prime Location and Nearby Attractions Immerse yourself in the cultural heart of the city with a stay at Gran Hotel Ciudad de Mexico. Explore the Metropolitan Cathedral, the Presidential Palace with art by Diego Rivera, and the lush gardens of Castillo de Chapultepec, all just steps away. Book your stay now and elevate your Mexico City experience at Gran Hotel Ciudad de Mexico.

What it has

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Terrace
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches

…and 43 more.

The rooms

What the hotel offers, as the property describes it. Prices are live and appear above once you pick your dates.

  • Executive Master Suite

    38 sqmsleeps 3Extra-large double bed (Super-king size)

    This suite is extra spacious and offers a separate living area. Other amenities include a in-room safe, desk, mini-bar, coffee maker, wireless internet, air-conditioning and flat-screen…

  • Junior Suite

    sleeps 3Extra-large double bed (Super-king size)

    The unit offers 1 bed.

  • Deluxe King Room

    28 sqmsleeps 3Extra-large double bed (Super-king size)

    This deluxe room features in-room safe, desk, mini-bar, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and…

  • Master Suite

    38 sleeps 3King bed

    1 King Bed 409 sq feet Layout - Bedroom, living room, and dining area Internet - Free WiFi Entertainment - 70-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar…

  • King Suite

    sleeps 3Extra-large double bed (Super-king size)

  • Economy King Room

    24 sqmsleeps 3Extra-large double bed (Super-king size)

    This economy queen room features safety box, desk, mini-bar, telephone and flat-screen cable TV. The bathroom has bath or shower, bathrobes and slippers.

  • Super Saver One King

    24 sleeps 2King bed

    1 King Bed 258 sq feet Layout - Separate living room Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may…

  • Master Suite Zocalo View

    38 sqmsleeps 3Extra-large double bed (Super-king size)

    This suite offers views of the Zocalo city center and a separate living area. Other amenities include a in-room safe, desk, mini-bar, coffee maker, wireless internet, air-conditioning and…

  • Deluxe Double Room

    28 sqmsleeps 4Double bed

    This room features an in-room safe, desk, mini-bar, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and…

  • Junior Suite - Zocalo View

    28 sqmsleeps 3Extra-large double bed (Super-king size)

    This suite offers views of the Zocalo city center, a mini-bar, in-room safe, desk, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub…

Arrival

Check-in from 03:00 PM · check-out by 12:00 PM

What guests rate it on

Each score is computed from what reviewers actually wrote about that aspect — not a separate star we invented.

Guests liked
  • Great location
  • Comfortable rooms
  • Friendly staff
  • Historical charm
  • Good amenities
Guests complained about
  • Cleanliness issues
  • Service inconsistencies
  • Cleanliness9.1

    Some guests mentioned cleanliness issues with the bathtub.

  • Service10.0

    Most guests reported attentive and friendly service, though there were a couple of complaints.

  • Location10.0

    Excellent location in the historic center, easy access to attractions.

  • Room Quality10.0

    Spacious and comfortable rooms with classic furniture.

  • Amenities10.0

    24-hour lounge with snacks and drinks, and well-maintained facilities.

  • Value for Money9.6

    Considered expensive but justified by location and services.

  • Food and Beverage9.7

    Good quality food service but some complaints about attention to dietary restrictions.

  • Overall Experience10.0

    Overall, guests had a very positive experience and would recommend the hotel.

What guests said

A sample of 5 recent reviews, unedited — good and bad. The 9.8 above is the hotel’s full score from all 1,773, not the average of these few.

  • 10.0Tata · fr2026-08-29

    + J’ai adoré l’accueil du personel, le lieu est très bien situé et magnifique.

  • 5.0Fernando · mx2026-08-25

    Great

  • 9.0Vernadette · us2026-08-21

    Excellent, centrally located beautiful hotel.

    + Location- steps from Zocalo, Cathedral, Templo Mayor! Beautiful Tiffany glass ceiling! Spacious bedroom and bathroom.

    Old bedroom, old beds, not enough bedsheets.

  • 10.0Gisela · us2026-08-20

    Had a marvelous stay in Ciudad de Mexico at the Gran Hotel

    + The fin de siecle decor. The access to the center of the city.

    Nothing

  • 9.0Marisol · jp2026-08-18

    Muy buena elección!

    + El hotel es bellísimo y me encanta que han conservado el edificio con la arquitectura y diseño original. La ubicación es excelente porque estás a un paso del zócalo y en nuestro caso tuvimos un evento ahí en el centro de la ciudad, así que hospedarnos ahí fue perfecto porque, hubo una manifestación y cerraron las calles para entrar al centro de la Ciudad, pero como estábamos en este hotel pudimos caminar por 6-9 minutos sin ningún problema al lugar del evento. Las habitaciones son enormes! El personal de la recepción fue muy amable y atento.

    Una de las habitaciones que reservamos tenía un olor muy desagradable. Olía a sucio y viejo. Tenía alfombra y se veía muy descuidada y vieja, seguramente era de donde se despedía el olor tan desagradable. Sería muy bueno que cuidaran esos detalles de remodelación o mantenimiento para dar una mejor atención e impresión a los huéspedes. Las toallas están muy percudidas y dan muy mal aspecto. El restaurante del desayuno también se ve muy descuidado, necesita una buena remodelación.

Before you book

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Debit Cards are accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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